Overview: How do I cancel a registration?
Did an Attendee change their plans? This article will demonstrate how to cancel a registration.
Related articles:
- How To Transfer a Registration
- How To Issue a Refund
- How To Make a Payment
- How To Activate a Registration
- How To Move a Registration to and from the Wait List
How to:
This section will guide you through how to cancel a registration.
1. Navigate to the registration and go to the Profile. Under Enrolled, click on Cancel.
2. A box will appear that shows you the Cancellation Fee and allows you to not charge them if needed as well as select a Cancellation Reason.
3. Once all selections have been made, click Process Cancellation.
4. The Cancel Confirmation box will appear allowing you to confirm the cancellation. If there are any credits left on the registration, you can choose to apply, donate or refund the credit.
