Overview: How do I issue a refund?
Have a registration with a credit that you need to refund to the client? This article will walk you through the process of issuing a refund.
Related articles:
- How To Cancel a Registration
- How To Transfer a Registration
- How To Activate a Registration
- How To Make a Payment
- How To Move a Registration to and from the Wait List
How to:
This section will guide you through how to issue a refund.
1. Navigate to the registration and go to the Accounting tab.
2. Under Payments, locate the line item you would like to refund and click the Refund button.
3. Enter the amount to refund.
4. Refund Method is determined by Payment Method, click Edit to change to a different method if needed.
5. Check box to send Refund Notification Email.
6. Click Refund.
7. The Refund Confirmation page will appear. Click Close to return to the Registration Details page.
